RETURN & REFUND POLICY
Return & Refund Policy
We want you to receive your order in good condition.
Damaged Product
If your product arrives damaged, please contact us within 24 hours of delivery and provide clear photos/video of the package and product.
Defective Product
If the product has a manufacturing or functional issue, contact us with a video demonstrating the problem.
Our team will review the issue and guide you through the available solution.
Change of Mind
Returns due to a change of mind are subject to our return conditions and applicable shipping charges.
Return Conditions
The product must:
- Be unused or in acceptable condition
- Include its original packaging
- Include all accessories
- Not have physical damage caused after delivery
Refund
Approved refunds will be processed through the payment method agreed with the customer.
Note: Replace the above with your actual return/refund terms before publishing.